Event Coordinator / E-Commerce Specialist

RESPONSIBILITIES

• Direct client and guest interaction is one of the main roles of this position. 

• Manage the Event/Wedding Consultations and quoting process.  

• Abilities to consult with clients, build relationships, and work with a range of budgets, styles and timelines.

• Update and maintain the Event pipeline and schedule.

• Responsible for managing and responding timely to all client inquiries.  

• Assist in answering phones and taking floral orders. 

• Collaborate with the Manager on Logistics for upcoming  events/weddings and deliveries. 

• Collaborate with floral designer/Manager ordering florals & hard goods for events.  

• Work as a conduit with the OBB marketing and social media team.

• Manage & assist in developing interactive & educational Floral/Garden workshops hosted at OBB or outside locations for both kids and adults.  

• Manage Floral Cart collaborations and rentals. 

• Quote and book floral packages, for new clients. 

• Acquire local customers through social media and in person resources/channels. 

• Maintain, build and grow new partnerships and revenue stream. Corporate Accounts, Restaurants, Funeral Homes, Country Clubs, Event Planners, business collaborations. 

• Responsibility of assisting with the e-commerce portion of the website – gain familiarity with the back end of the website. Keep the website on trend, update inventory, add products to sell, update Seasonal products.

• Work as conduit with the Website design team. Keep Manager updated with changes and edits.

• Monitor and assist in building out e-commerce of the OBB business. Increase online sales.

• Assist customers on sale floor, when necessary.   

IDEAL CANDIDATE

• Approachable, friendly, enthusiastic and desire to serve clients with the highest level of service.  

• You're a team player who knows that great teamwork is really what gets results.

• Quality listening skills. 

• Professionalism under all circumstances.

• Flexible in changing situations or priorities. 

• Exceptional organizational and communication skills. 

• Ability to work both collaboratively and independently. 

• Remaining flexible and composed under pressure while ensuring that clients needs are met. 

• Proactive nature 

• Acts with intelligence and quickly absorbs the scope of described duties. 

• Attention to detail. 

• Must have a positive and patient demeanor.

• Ability to multitask in a fast-paced environment.

• Punctuality for all shifts and efficiency in tasks needing completion.

• Willingness to adapt/learn computer based software programs, relevant  to inventory, proposals, client database & website .  Skilled in Google & Excel

• Ability to resolve circumstances using creative techniques and solutions. 

• Ability to manage several pillars of an event process from start to finish. 

• Demonstrates willingness to be coached and apply instruction. 

REQUIREMENTS  ​

• Experience with Event planning & the floral industry is recommended 

• Location of shift may vary depending on daily tasks, clients, venue locations.- Required to 

• Have a reliable source of transportation and valid driver's license to travel in the local Southeast Michigan region . 

• Knowledge of flowers, design techniques and industry trends. 

• Ability to work wedding/large event weekends & flower holidays.

• You’ll need to be able to jump in and hustle with any department when in a pinch.  

• 20-25 hours per week

PHYSICAL DEMANDS AND
SHOP ENVIRONMENT

• Ability to lift a minimum of 35 pounds on a regular basis and labor related tasks will be asked of you.

• Ability to stand for long duration of time.  

• Olive’s BloomBox Shop is open year-round. We run as a Floral Studio, Garden Center and Boutique in a small and fast-paced environment. We’re surrounded by beautiful live plants and flowers but with that comes dirt, water and Mother Nature plays a huge role in our day to day working environment. We’re trendy, but comfortable and come dressed to work hard, get dirty and adapt to the weather.